Frequently asked questions

Most popular

Can I go off-grid?
​How will solar affect my energy bills?
Is my roof suitable for solar panels?
What type of system should I choose, PV or thermal?
What size system do I need and how much will it cost?
What's the difference between PV and solar thermal?

Solar thermal

Can my system overheat in the summer months?
What are the components of a solar thermal system?
What are the maintenance costs of a FREEDOM WON system?
What is the FREEDOM WON?
Will I need a certified electrician to install my FREEDOM WON system?
​Will my system shut off in a power outage?

---

PV

Do I need a backup generator if I'm off-grid?
Do I need a license to connect my PV system to the grid?
How does a PV systems work?
How many batteries do I need?
What are the components of a PV system?
What do I need to go off-grid?
Why does a microgeneration license limit my production?

EV chargers

Can I add an EV charger if my electrical distribution panel is full?
Can I install the EV charger myself?
​How long will it take to charge my vehicle?
What does the optional 'Installed by qualified electrician' include?

---

Shipping & returns

Can I return my product?
​Do you ship internationally?
How can I track my order?
How long until I receive my order?
How much do you charge for shipping?

Not finding the answer you're looking for? Contact us!